Skip to content

Whether it's 2am or 2pm, our team answers the phone live, not AI.

Steam Police Cleaning and Restoration home

Carpet Cleaning in Rochester, NY

Steam Police cleans carpet in homes and businesses across Rochester and the towns around it. We use truck mounted hot water extraction, treat stains and odors first, and leave the carpet damp, not soaked. Call or book online for a free estimate.

Thoroughly cleaned living room carpet with warm natural light

How we do it

  1. 1

    We walk the rooms with you and point out stains, traffic lanes and anything that may not come out.

  2. 2

    We vacuum and pre-treat spots and high traffic areas.

  3. 3

    We clean with hot water extraction from the truck, so the loud machine stays outside.

  4. 4

    We groom the fibers and put pads under furniture legs we moved.

  5. 5

    We go over the result with you before we leave.

Carpet cleaning demonstration on commercial patterned floor
Cleaned carpet on staircase and landing

Signs it is time to call

  • Gray paths where people walk the most
  • Spots that keep coming back after you clean them
  • A musty or pet smell in the room
  • It has been a year or more since the last cleaning

How long does carpet take to dry after cleaning?

Most carpet is dry in a few hours. Open windows, a fan or the heat or AC will speed it up. Thick carpet and humid days take longer.

Can you get out every stain?

Not always. Most food, mud and traffic stains come out. Bleach spots, dye and some old pet stains can be permanent, and we will tell you up front if we think a stain will stay.

What our customers say

"Caleb did an amazing job ! We just purchased a new house and Caleb was able to erase all years of the dirt and grime for the carpets and tile grout. He was very thorough and informative through the whole process. Would HIGHLY recommend the Steam Police and Caleb!"
Hailey C
"Service was great, thorough, service person was excellent as well. My carpets look clean and fresh"
Julie Rocco

Frequently Asked Questions

Cookies on our site

We use cookies to understand how the site is used. We only set them if you click Accept. See our Privacy Policy for more.