About Steam Police
Woman ownedAt Steam Police, we are more than a cleaning and restoration company. We are a family of first responders, proudly rooted in the communities we serve. For years, we have been honored to provide 24/7 cleaning, restoration, and emergency response services throughout Greater Rochester and beyond.
From the simple joy of refreshed carpets, tile, upholstery, and air ducts to navigating life's most difficult and unexpected moments, including fire, water, mold, and trauma/biohazard losses, we are here when you need us most.
We never take lightly the trust you place in us when inviting us into your home or business. It is a privilege we hold close and an honor we are grateful for every day. Our promise is simple: to treat every person with compassion, every situation with care, and every space as if it were our own.
Thank you for allowing Steam Police to serve you, stand beside you, and be part of this community.
What you can count on
A+ BBB rating
Accredited with the Better Business Bureau with an A+ rating.
500+ five star reviews
Over five hundred five-star reviews from homeowners and businesses across the Rochester area.
24/7 emergency service
We answer the phone 24/7 for water, fire, mold, flood and storm emergencies.
Licensed, insured and certified
We are licensed, insured and certified for your complete peace of mind.
IICRC certified
Steam Police is IICRC certified. A+ Rated by the BBB.
Service level guarantee
We stand behind our work with our service level guarantee.
Trained technicians who treat your home with care
Every job begins with shoe covers, corner guards and floor protection before any equipment enters your home. Our team takes the time to walk through each room, listen to your concerns, and explain the cleaning process step by step.
Detailed attention on every floor and fabric
From deep hot water extraction on traffic lanes to hand-scrubbing tight grout joints and corners, we do not cut corners. We inspect the results with you before leaving to ensure you are completely satisfied with the work.